Because It Wouldn’t All Fit On A Postcard . . .

I can’t hardly believe it’s been so long since I last posted.  What is wrong with me?!  It’s certainly not a lack of sugar.  Christmas isn’t even here yet, and I can hear myself getting fatter.  I am sorry I have been absent, almost despondent from blogging.  I always have something to say, especially lately, where none of it seemed to have any type of uplifting tone to it.  I think that was part of my issue, that I felt all I was doing was unloading and my funny, happy side wasn’t showing through.  But, I’m happy to say I am done with the testing and prodding, for now at least.  But to be honest, I am no further forward than I was before I started at the end of October.

Everything came back normal, even the DHEA (hormone) level where the high normal level is 228, where in November, I was a shocking 1310.  I’m now within normal levels.  I also got my results back today from a sleep test I performed on the comfort of my new lovely mattress.  Sleep test, pah!  That’s a joke!  I have to have quiet, dark, and covers up to my chin to sleep.  And, apparently, nothing distracting me. Needless to say, I finally fell asleep from sheer exhaustion with the bloody Oxometer clamped to my left index finger.  After I hid the flashy lights screen under my pillow, all I could do was concentrate on the fact that it was boring a hole into my nail bed.  I woke constantly, I don’t even recall sleeping much — if at all — all that well.  I even dreamed I ripped the bloody thing off my finger and fell back asleep.  I would rather have a newborn wake me up every two hours than to have to do that again. The clamp was so tight that when I removed it the next morning (just before six, I might add), it had left a bright white mark on my nail bed and the skin was raw around it.  I could have told them I didn’t have sleep apnea, all I needed was a new mattress.  Oh, how I love the new memory foam with gel layer mattress.  I am sleeping much better and no longer leaning into the middle of the bed, consequently waking with aching shoulders and a grumpy disposition.

I still haven’t made it to the Psychologist’s office, one of these weeks I might talk myself into it.  Maybe if she lets me take copious notes and if I can snap a pic with her — you know, for blogging’s sake — I might just do it.  You can’t pass up the opportunity of a lifetime of going to a psychologist and not take notes, share insights and garner general blog fodder . . .

A lot has been going on with us, generally just day-to-day things, but enough to keep us busy, especially this time of year.  The biggest thorn, skelf (sliver) or whathaveyou in my side is the bunk beds.  I wish I had known how pathetically bad Oa.k was.  Wow, they are pretty awful on the Customer Suckage scale.  They promised a replacement section of the broken headboard for the top half of the bunk beds — on expedited delivery no less! And it took a day longer than the original items to arrive.  Luckily they are delivering the replacement parts for free, but we don’t have a time frame, which is both a good and bad thing.  We don’t have the written warranty which should have come with it, or the treatment for the wood upkeep AND! the casters for the bottom bunk bed (movable) were non-existent.

img_2414Since we were headed to Missoula today anyway, we took a jaunt into their showroom again, hoping to just pick it up and get it all over with.  We pulled up to the loading dock and Bryan trudged through the foot-deep snow to their bay door.  No bell and no signs of life.  When I walked in the front door and said we were there to pick up replacement parts and mentioned we’d stopped at the loading dock, he said, “Oh, he’s at lunch.”  This is also the same no-show warehouse guy that refused to stay past 7 o’clock, even though my husband didn’t get off work until 6 and had to drive with a bad storm blowing in and barely made it there just before quarter past seven.  He left no notes, nothing saying anything was damaged and the floor guys gave Bryan all the boxed pieces and sent him on his way.

So.  Anyway, today, I said:
“I’m just disappointed with it all.  We were promised expedited delivery and it arrived a day later than the first shipment . . .”  “Oh, sorry about that” he said, not really looking at me.

At this point, Bryan joined me.

“This is our first truck delivery since the 13th” he continued.
“No it’s not!” Bryan said defiantly, “I talked with one of the guys here the other day and they told me the parts weren’t on a shipment that day, but they’d be on the next one.  It’s not the only delivery you’ve had.”
“Well, we get trucks here all the time . . .” he replied, backtracking and inadvertently making himself look really bad.

To cut a long story short, he wouldn’t give us the parts because we didn’t bring the other faulty parts with us.  He wanted a clean swap-out.  He still wouldn’t give them to us, even though the delivery truck could have came and got them from us tomorrow.  I am thisclose to just packing it all in and getting our money back.  I love the bunk beds, but eight hundred dollars can be spent elsewhere where they actually take care of their customers.  We’ve pretty much concluded that if anything is missing or damaged from this shipment, we will send it all back.  It’s not worth the grief and hassle.  I know my little Ian will be heart broken, but I’d rather be fully satisfied than have that ‘uck’ feeling inside.  The first two guys we dealt with were really nice.  This one was not.  Before we had even stepped back out into the bitter, snowy cold this morning, Bryan had formulated a plan to write a lengthy letter to their corporate office and complain about their quality systems and quality control.  You’d never guess he was a scientist for one second!

img_2424And life goes on.  Cameron continues to be Cameron: Cute one minute and up to something the next.  His vocabulary is expanding and he can now tell me when Ian is up to something, it’s proving quite handy.  It’s hilarious to watch Ian’s face when Cameron runs and tells me something.

“Ian hit!”

They love each other though, and it’s beautiful to watch Cameron want to be just like his brother.  He adores him so much.

img_2439As for me, you know, all-in-all, I’m doing great.  I’m happy and things are going really well for me.  I still can’t explain the hair loss and the lack of occasional appetite, but I think stress plays a major roll in that.

And, in a non-existent segue kinda way, even after all these years, it still surprises me when people ask me where I’m from.  A friend’s aunt asked me today and then responded, “I could sit and listen to you talk for days . . .”  I remarked, “that’s what he used to say, now he just tells me to shut up!”

These next few days, I’ll definitely be putting a major emphasis on the home.  A good friend of mine from when I was a teenager (i.e. bloody donkeys ago) had a ritual of deep cleaning her entire home for New Year’s.  Since I’ve gotten older, I think that’s a pretty decent thing to do, so I am reorganising and purging like a mad woman.  It’s such a great feeling.  I for one — and I think I can speak for many of us — will not be sad to see the back of 2008.  Wow, what an incredible amount of menoosha happened this year.

But before I properly herald in the New Year, we still need to get those bunk beds sorted.  Watch this space.


20 responses to “Because It Wouldn’t All Fit On A Postcard . . .

  1. Glad to hear you’re feeling better and got some tests done (miserable as they might’ve been).
    I want your mattress now.
    Hope you have a happy holiday this year and um, enjoy the cleaning?

  2. Wow – $800 sounds awfully expensive for something that is clearly rubbish! I just looked at the website for our locally owned (expensive) furniture and their hardwood bunkbeds start at $580. Unfortunately, they don’t deliver that far west!

    Glad you’re feeling a bit better – a good mattress and a good night’s sleep makes a huge difference!

    I’m off to clean the house now too . . .

  3. I would write a letter too. That is horrible service. Your boys deserve better.

    Glad your feeling better too. That sleep test sounded grueling.

    Hope you and yours have a wonderful holiday season!

  4. Glad there’s nothing seriously wrong, and no doubt things will iron out in 2009.
    What a palaver with the bunk beds. People go on and on about the fantastic American customer service but I’ve experienced this sort of thing more than once. Drives me nuts and really makes me resent handing my money over to them.

  5. What a pain in the booty with those bunk beds.

    Nice to see a post from you again; I miss you when you’re gone. 🙂


  6. i miss you when you’re gone too.

    glad you seem to be a little bit more on track. and DEFINITELY write a nasty letter to the bunkbed people. that is bad bad bad!

  7. Merry Christmas, Siobhan. Take them bunk bed guys to task!!

  8. Here is the latest.. we found two locations on the ladder where it was chipped, marked, and still shipped out to us. I am ready to really give em a piece of my mind!!!

  9. you can call this comment a solicitation or anything you like. But i call it as a cry for help. I find that the best way to get my words out and about is to comment on people’s blog and forum and hope that someone would read and visit my blog and in turn help me out.

    I may not be able to get all the people I contact to help me out, but if one out of every three people I contact have a heart, i may have something to look forward to tomorrow and the new year to come.

    Sorry to take up your time.. Please if you can visit the blog. Read a bit and see if you can help me in anyway.


  10. Merry Christmas babe.

    Betcha Santa didn’t come to those arsehats!

    Hope it all gets sorted and they make it worth your time for making them aware of the horrific customer service…

    Oh and doncha love the sibling love/hate relationship! Moo is dyeing Too’s hair right now and they are alternating between being nice and yelling ‘you suck!’

  11. Sorry you’ve had it rough! Hope you are feeling better, and get that idiot taken care of! You should certainly get better service than that..

  12. I find a lot of places these days forget the “customer” in customer service. I would be just like you, ready to take my money elsewhere. Maybe someone will get a clue.

    Hopefully you are feeling better. Your boys are just adorable… especially when they’re loving to each other. I totally get that.

    happy new year cleaning… crazy wench 🙂

  13. Ugh, I am so sorry to hear about the bunk bed disaster. I hope things get sorted out soon. I would certainly write them a letter.

    I’m glad you’re feeling better. I hope you all had a lovely Christmas holiday.

  14. I completely understand your frustration–let’s just say, right now I’m dealing with a similar bed problem except my company didn’t deliver the correct item.

    I’m so glad to hear you’re feeling better. Stress can make you lose your appetite as well as be the reason for loss of hair.

  15. I am with you on the cleaning for New Years. Someone once said to me something like “Leave the Old Year as you want to go into the New.” My resolution every year is for a clean house so the days before are spent in cleaning mode, tree down and all so I can get my livingroom back to normal.

    Hope a letter of complaint sees good results for you!

  16. I’m still waiting for canty, but I do understand that the deep cleaning must finish first. I hope you get off Facebook & return to us on Plurk & in blogging.

  17. Good luck with the bunk beds…we have similar ones but have never had to deal with Customer service so couldn’t help you there!!!

    I’m glad you are doing somewhat better…I definitely never want to have to do that sleep test thing…sounds like HE double Hockey sticks!

    I hope you have a GREAT NEW YEAR!!!

  18. Happy Hogmany to you, Bryan, Ian & Cam. All the best.

  19. I’m glad you are feeling better.

    Happy Hogmanay!

  20. I seem to always spend the time between Boxing Day and Hogmanay cleaning. I put it down to mah heilan granny – she always said that there must be no dirt or dust in the house ‘tae carry ower intae the new year’!

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